Luxury Hotel Service Ambassador

5 days ago


Melbourne, Victoria, Australia Accor Full time

Sofitel Melbourne On Collins, a 5-star luxury hotel in the heart of Melbourne's shopping, theatre and business precincts, is seeking passionate and vibrant hospitality professionals to join our team as Food and Beverage Attendants.

The ideal candidate will have a minimum 12 months experience in a luxury hotel environment, be highly organised, and able to effectively manage priorities. They will also possess strong focus on guest and team relations, project a professional image at all times, and handle tasks carefully and correctly.

We are an inclusive company that lives by our Heartist principles, which centre around understanding people and putting them at the heart of our organisation. We want every ambassador to feel valued, inspired, and strive for greatness every day.

As a Food and Beverage Attendant, you will be responsible for greeting guests, explaining menus and beverage lists, and assisting with special requests. You will also use Micros to place orders, liaise with kitchen teams, clear and reset tables, and maintain high standards of hygiene.

We offer a competitive salary of AU$65,000 per annum, plus benefits including laundered uniforms, complimentary hotel stay package for your work anniversary, and worldwide employee and family and friends benefits at Accor Hotels.

Our benefits and perks include career development opportunities within the hotel and wider Accor Group, central accessible location in Melbourne's CBD, and flexibility to work a rotating roster, including early mornings, evenings, weekends, and public holidays. We also provide a safe workplace by recognising hazards and promoting general OHS practices.



  • Melbourne, Victoria, Australia SOFITEL Full time

    Company OverviewSofitel Melbourne On Collins is a 5-star luxury hotel located in the heart of Melbourne city centre. This French-inspired hotel offers an unparalleled level of service and amenities, making it the perfect destination for those seeking a truly luxurious experience.The hotel features 363 rooms with breathtaking views over Melbourne, as well as...


  • Melbourne, Victoria, Australia Accor Full time

    As a luxury hotel ambassador, you will be the first and last point of contact for our guests. We are looking for genuine hospitality professionals to join our team on the driveway to provide exceptional service to our guests.You will be responsible for:• Offering a warm welcome and farewell to our guests• Attending to guest's requests quickly and...


  • Melbourne, Victoria, Australia SOFITEL Full time

    Job DescriptionWe are seeking a talented individual to join our team at Sofitel Melbourne on Collins as a Luxury Hotel Ambassador.About UsSofitel Melbourne on Collins is a luxury hotel escape located in the heart of Melbourne city centre. We combine French elegance with modern luxury, offering a unique dining experience with breathtaking views of the city...


  • Melbourne, Victoria, Australia Marriott International Full time

    As a Luxury Hotel Ambassador, you will be the face of our esteemed establishment, embodying the legendary service that makes us a leading luxury brand. You will be responsible for leading the club shift, supporting your team with general operational tasks, and providing exceptional guest experiences.Key Responsibilities:Lead the club shift and support your...


  • Melbourne, Victoria, Australia Marriott Full time

    The Westin Hotels and Resorts group, part of Marriott International's Premium portfolio, is committed to empowering guests to regain control and enhance their well-being when they need it most while traveling.As a Luxury Hotel Ambassador, you will play a key role in delivering exceptional guest experiences from arrival to departure. This involves leading...


  • Melbourne, Victoria, Australia Accor Full time

    Company OverviewSofitel Melbourne On Collins is a 5-star luxury hotel located in the heart of Melbourne's shopping, theatre and business precincts. Our hotel offers 363 rooms with breathtaking views over Melbourne, an Exclusive Club Lounge, and sophisticated modern dining at No35 restaurant.Salary RangeA competitive salary range of AU$60,000 - AU$80,000 per...


  • Melbourne, Victoria, Australia Hyatt Full time

    Company OverviewPark Hyatt Melbourne is a luxurious hotel located in the heart of the city, offering sophisticated service and exceptional experiences for our guests.About the RoleWe are seeking a Luxury Service Ambassador to join our team. In this role, you will be responsible for delivering exceptional customer service by providing accurate and tailored...


  • Melbourne, Victoria, Australia Marriott International Full time

    Role OverviewWe are seeking a highly skilled and dedicated Luxury Service Ambassador to join our team at The Ritz-Carlton Hotel in Australia.About the RoleThis is a fantastic opportunity for an individual who is passionate about delivering exceptional customer service and has a strong desire to excel in their career. As a Luxury Service Ambassador, you will...


  • Melbourne, Victoria, Australia SOFITEL Full time

    Job OverviewSofitel Melbourne On Collins is a 5-star luxury hotel located in the heart of Melbourne city centre, offering an unparalleled experience for our guests.We are seeking a highly skilled Luxury Room Ambassador to join our team and provide exceptional service to our discerning guests.About the RoleAs a Luxury Room Ambassador, you will be responsible...

  • Ambassador of Luxury

    4 weeks ago


    Melbourne, Victoria, Australia SOFITEL Full time

    About Sofitel Melbourne On CollinsWe are a 5-star luxury hotel located in the heart of Melbourne's shopping, theatre, and business precincts. Our hotel features 363 rooms with breathtaking views over Melbourne, an exclusive Club Lounge, and sophisticated modern dining at No35 restaurant.Job OpportunityWe are seeking a talented individual to join our team as...


  • Melbourne, Victoria, Australia SOFITEL Full time

    Sofitel Melbourne on Collins is a 5-star luxury hotel in the heart of Melbourne's shopping, theatre and business precincts. We offer an exclusive experience with breathtaking views over Melbourne.As a Section Waiter, you will be part of our No35 dining team, providing exceptional service to our guests. Our team prides themselves on delivering unique flair...


  • Melbourne, Victoria, Australia Accor Full time

    Sofitel Melbourne On Collins, a 5-star luxury hotel located in the heart of Melbourne's shopping, theatre and business precincts, is seeking experienced Food and Beverage Attendants to join its team.The ideal candidate will be a passionate and vibrant hospitality professional with a minimum of 12 months experience in a luxury hotel environment.Key...


  • Melbourne, Victoria, Australia Marriott Full time

    About UsThe Ritz-Carlton is part of Marriott International's Luxury portfolio, which has committed to putting people first for many years.We have over 100 award-winning properties worldwide, where our Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.Attracting the world's top...

  • Hotel Ambassador

    7 days ago


    Melbourne, Victoria, Australia Accor Full time

    Company OverviewSofitel Melbourne On Collins is a luxury hotel escape in the heart of Melbourne city centre, combining French elegance and modern luxury. As a Hotel for the Arts, we proudly champion culture and tradition with rotating art exhibitions.Job SummaryWe are seeking a Front Desk Welcomer to provide luxurious service to our guests. This role...


  • Melbourne, Victoria, Australia AccorHotel Full time

    We are seeking a highly skilled and passionate Luxury Service Ambassador to join our Front Office Team at Sofitel Melbourne on Collins. As a key representative of the hotel, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.Job Summary:Provide a warm welcome and farewell to our guestsAttend...

  • Ambassador of Luxury

    3 weeks ago


    Melbourne, Victoria, Australia SOFITEL Full time

    About Sofitel Melbourne on CollinsWe are seeking a talented individual to join our team at Sofitel Melbourne on Collins, a 5-star luxury hotel in the heart of Melbourne's shopping, theatre, and business precincts. As a Hotel for the Arts, we proudly champion culture and tradition with rotating art exhibitions and are immersed in the city's thriving arts and...


  • Melbourne, Victoria, Australia Marriott International Full time

    Company OverviewThe Ritz-Carlton Hotel, part of Marriott International's Luxury portfolio, has been putting people first for 90+ years. We are committed to delivering exceptional guest experiences and creating opportunities for our team members to grow and succeed.


  • Melbourne, Victoria, Australia Marriott Full time

    Company OverviewWe are Marriott International, the largest hotel network in the world. Our mission is to ignite curiosity and expand worlds by providing exceptional experiences for our guests.Welcome to W Melbourne, one of Marriott's luxury brands located in the heart of Melbourne CBD on iconic Flinders Lane. Our hotel takes its design cues from Australia's...


  • Melbourne, Victoria, Australia Marriott International Full time

    As a Club Team Leader at The Ritz-Carlton, you will be the embodiment of our legendary service, exceeding guests' expectations and making us a leading luxury brand. You will be part of a team that values honesty, respect, and career growth.Key Responsibilities:Lead the club shift and support your team with general operational tasksBe an expert on the hotel...


  • Melbourne, Victoria, Australia SOFITEL Full time

    Job DescriptionWe are seeking talented individuals to join our team at Sofitel Melbourne on Collins, a 5-star luxury hotel in the heart of Melbourne's shopping, theatre, and business precincts. As a hotel ambassador, you will be the face of our brand, providing exceptional service to our guests and ensuring their stay with us is truly unforgettable.Key...