Complaint Resolution Professional

Complaint Resolution SpecialistWe seek a skilled Complaint Resolution Specialist to support our mission of delivering high-quality customer relations through policy, process, and compliance excellence.About the Role:Contribute to strategy development by providing policy, process, and compliance support aligned with regulatory standards.Maintain up-to-date...

Job TitleCustomer Experience Manager - Complaints ResolutionManage a team of specialists to resolve customer complaints efficiently and effectively.Job DescriptionThis role involves managing a team responsible for resolving customer complaints in the ANZ region. You will oversee a team of 5 specialists, ensuring that complaints are resolved promptly and...

Professional Standards Case ManagerThis role is responsible for coordinating the progress of complaints throughout the complaint life cycle, including triage preparation, development and implementation of a case management plan, and referral to investigations when required.The successful applicant will be responsible for providing professional, responsive...

Occupation: Governance and risk managementLocation: Melbourne - CBD and Inner Metro suburbsReference: 307About UsThe Victorian Ombudsman exists in recognition of the imbalance of power between the individual and the State, and we aim to level the playing field and protect and promote human rights.In performing our functions under the Ombudsman Act, we...

Occupation: Governance and risk managementLocation: Melbourne - CBD and Inner Metro suburbsReference: 307About UsThe Victorian Ombudsman exists in recognition of the imbalance of power between the individual and the State, and we aim to level the playing field and protect and promote human rights.In performing our functions under the Ombudsman Act, we...

Key Responsibilities of Senior Complaints AdvisorThis is an exciting opportunity to strengthen the implementation of complaint resolution processes across the organisation.As a Senior Complaints Advisor, you will have a key role in leading and providing expertise to client services teams. This includes ensuring complaint matters are handled sensitively and...

Dispute Resolution ProfessionalAs a dispute resolution professional, you will be part of an exceptional team that focuses on fair and timely complaint resolutions. You will adhere to regulatory guidelines and ensure that complainants receive the best possible outcomes. Your role will involve handling end-to-end complaints for a trustee office, overseeing...

About Us: We re-imagine insurance solutions to make a bigger difference in the world.Job Description:We are seeking a Complaints and Dispute Manager for our Pacific operations.This role involves leading the development and oversight of customer complaints programs, establishing effective complaint resolution processes, managing a team of dispute resolution...

Are you looking for a career opportunity in customer service?We are seeking a talented individual to join our Early Resolution team as a Customer Complaints Officer.In this role, you will be responsible for handling customer complaints and providing exceptional customer service through various channels.You will need to assess each complaint strategically and...

Dispute Resolution LeadershipAt our organization, we strive to create an environment where everyone can succeed.We empower customers to manage their finances responsibly without incurring unnecessary charges by offering flexible payment options for both online and in-store purchases.As the Dispute Resolutions Team Leader, you will oversee a team of...