
Retail Operations Manager
2 weeks ago
Unlock Your Potential as a Retail Professional
We are seeking a dynamic and results-driven Retail Operations Manager to join our team. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer service, driving sales and profit growth, and promoting a positive work culture.
The Role:
- Ensure the customer experience is second to none by providing exceptional service and resolving customer complaints efficiently.
- Exceed sales goals and profit targets through effective merchandising, inventory management, and visual display strategies.
- B ring the 'Bestie' culture to life in all business decisions and dealings, fostering a positive and inclusive work environment.
- Train and develop high-performing teams, focusing on coaching, mentoring, and performance management.
- Creative VM presentation of the store from door to floor, showcasing products and services in an appealing and engaging manner.
About You:
- A minimum of 2 years' experience in retail management or customer service, with a proven track record of success.
- Commercial acumen and ability to drive sales and costs figures, with a focus on profit maximization.
- Proven leadership experience in coaching and developing diverse teams and operations, with a strong emphasis on talent development.
- Demonstrable drive to succeed, continuously seeking best practice in store management and customer service.
- Creative flare and innovative retail strategies, with a flair for visual merchandising and product presentation.
- Attention to detail and ability to rise to the dynamic fast pace of retail through effective organisation and time planning.
What We Offer:
- A competitive salary package, including attractive discounts on products and services.
- A supportive and inclusive work environment, with opportunities for career growth and professional development.
- A collaborative and dynamic team, working together to achieve exceptional results.
If you are a motivated and experienced retail professional looking for the next step in your career, we would love to hear from you. Apply now to take your career to new heights
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