Retail Operations Manager

1 day ago


Sydney, New South Wales, Australia beBeeCommercial Full time $110,000 - $130,000
Job Title:

Commercial Manager

This role will lead the development and implementation of retail campaigns and manage retail operations. The Retail Performance Commercial Manager will be responsible for optimizing customer experience and achieving retail goals.

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  • Drive required order run-rate performance across the Retail Network
  • Create campaign proposals and budgets to drive order growth
  • Report on all relevant retail operations KPIs

Main Responsibilities:

  • Lead the development and implementation of retail campaigns
  • Manage retail operations, including alignment with marketing teams
  • Ensure exceptional customer experiences at every touchpoint

Key Skills & Qualifications:

  • Proven experience in sales and retail performance management
  • Strong knowledge of commercial operations
  • Ability to manage a high-performing team
  • Understanding of the automotive franchise legislation

Requirements:

  • Self-driven and committed individual
  • Bachelor's degree (Business degree or equivalent)
  • Prior experience managing relationships with franchised retail locations/Investors/Business Partners

What We Offer:

  • A dynamic and fast-paced environment
  • Opportunity to work with a multinational team
  • Regular inter-state travel in Australia

Essential Criteria:

  • Strong strategic mind-set and operational hands-on capabilities
  • Ability to think strategically and work tactically
  • Drive and determination to succeed in an evolving environment

Responsibilities:

  • Work with retail partners to optimize retail performance
  • Lead Retail Partner relationships to support achievement of retail performance objectives
  • Maintain strong communication lines between Retail Partners, Customer Care and Customer Service teams


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