Club Leadership Team Member

1 week ago

Canberra, ACT, Australia beBeeProfessional Full time $80,000
Job Title

We are seeking a highly motivated and experienced professional to lead our team of member support consultants. As a key member of our club leadership team, you will be responsible for creating a thriving Fitness First club where members can achieve and exceed their goals.

">
  1. Manage the daily workflow of the club's MSC team ensuring the club reaches monthly sales targets
  2. Achieve your own individual proportionate monthly and annual sales targets to contribute to the success of the team
  3. Create a structure to ensure that the MSC team achieves their daily minimum performance criteria
  4. Assist with the delivery of sales training to develop the MSC team
  5. Support the Club and Regional Manager in developing initiatives to drive membership growth
  6. Support the Club Manager in developing the MSC fortnightly roster
">Required Skills and Qualifications

- Proven sales and customer service experience with a clear ability to hit KPIs

- An understanding of the cycle of selling, and various sales techniques including up-selling and cross-selling

- Previous experience of managing the customer journey to achieve successful customer outcomes - an understanding of customer retention strategies and metrics is highly regarded

- Previous experience of managing and mentoring a team

- Ability to set and motivate others towards a goal

- Experience using business computer systems

- Current First Aid and CPR certificates

">Benefits

We offer a competitive remuneration package, including a base salary and commission, plus super. In addition, we provide a complimentary Platinum Fitness First membership, anniversary leave days, and an additional free gym membership for friends and family as part of our recognition for service awards.

">Others

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