Federal Government Participant Support Specialist

3 days ago

Ballarat, Victoria, Australia beBeeSupport Full time $77,629

A seasoned professional is required to fill a Participant Support Officer position in a federal government organization.

Key responsibilities will include:

  • Managing participant-related matters by completing planning tasks
  • Providing support services for internal and external stakeholders, including assistance with self-help kiosks and online resources
  • Responding to customer inquiries, providing information and referring customers to relevant government or community services as needed
  • Coordinating appointments and ensuring facilities are accessible to participants
  • Conducting research and investigation activities, preparing reports and correspondence
  • Completing data entry tasks and following up on outstanding items
  • Receiving and documenting complaints and feedback within business systems

To succeed in this role, the ideal candidate will possess:

  • Excellent teamwork and communication skills
  • Ability to manage conflict and sensitive conversations
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams)
  • Initiative and ability to work independently
  • Capacity to learn new systems and processes

Full-time hours and an initial 12-month contract are offered, with the possibility of extension.

  • Participant Support Officer

    2 days ago

    Ballarat, Victoria, Australia Hays Full time

    Fed Gov position in Ballarat Central with WFH flexibility**Your new company**Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong.I am currently partnered with a Federal Government Client located in...

  • Aps3 Participant Support Officer

    4 days ago

    Ballarat, Victoria, Australia Hays Full time

    MULTIPLE FED GOV POSITIONS IN ARARAT**Your new company**Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong.Our Federal Government Client is seeking multiple APS3 Participant Support Officers for...

  • Participant Engagement Specialist

    3 days ago

    Ballarat, Victoria, Australia beBeeDisability Full time $3,600 - $30,000

    Job Title: Participant Engagement SpecialistWe are seeking a highly skilled professional to join our team as a Participant Engagement Specialist. As a key member of our organization, you will be responsible for participant intake and assessment tasks, support planning, monitoring, engagement, and review support.The Role:The Participant Engagement Specialist...

  • Administrative Assistant

    3 days ago

    Ballarat, Victoria, Australia beBeeCommunication Full time $45,810 - $56,730

    Job Title:Participant Support OfficerKey Responsibilities:Provide reception and counter support for clients including participant enquiries.Resolve customer enquiries, provide information, and/or refer customers to appropriate government services.Coordinate appointments and ensure facilities are accessible for participants.Conduct research activities and...

  • National Support Specialist

    2 days ago

    Ballarat, Victoria, Australia beBeeSupport Full time $76,640 - $85,870

    Support Officer Job OpportunityFed Gov role in Ballarat with WFH flexibility, join a National Delivery team and contribute to participant support.Our client is seeking an experienced Support Officer to work in a temporary full-time assignment with the potential to extend. This position will be based in Central Ballarat, Victoria.The Support Officer will play...

  • Lead Governance Expert

    1 week ago

    Ballarat, Victoria, Australia beBeeGovernance Full time $145,000 - $245,000

    About Federation University CouncilThis position plays a critical role in shaping the university's strategic direction, mission and business plan.As a council member, you will ensure that the University is governed in accordance with best practice governance principles, including:Ensuring the University is governed in accordance with best practice governance...

  • 2025 Federation University Council Members

    2 weeks ago

    Ballarat, Victoria, Australia Department Of Jobs, Skills, Industry And Regions Full time

    Ensure the University is governed in accordance with best practice governance principlesPlay a critical role in relation to the university's strategic direction, mission and business planOversee and monitor the academic activities of the UniversityAbout the boardThe Council is a university's governing body and is responsible for the general direction and...

  • Clinical Governance Specialist

    3 days ago

    Ballarat, Victoria, Australia beBeeAdministrative Full time $58,896 - $82,976

    Key Role in Medical AdministrationThis pivotal position plays a critical role in the Directorate of the Chief Medical Officer. As a key member, you will provide specific assistance to support strategic, operational and business planning.The successful candidate will assist with drafting and dissemination of policy and other governance documents as requested,...

  • 2025 Federation University Council Members

    6 days ago

    Ballarat, Victoria, Australia Department of Jobs, Skills, Industry and Regions Full time $120,000 - $180,000 per year

    Ensure the University is governed in accordance with best practice governance principlesPlay a critical role in relation to the university's strategic direction, mission and business planOversee and monitor the academic activities of the UniversityAbout the boardThe Council is a university's governing body and is responsible for the general direction and...

  • Total Rewards Specialist

    1 week ago

    Ballarat, Victoria, Australia Federal Home Loan Bank Pittsburgh Full time

    Position SummaryThe Total Rewards Specialist will be responsible for key total rewards processes and daily functions of the Human Resources department across functional areas with a specific focus on compensation program execution. This individual's responsibilities may also include annual compensation cycle administration, incentive compensation...