Administrative Assistant

2 days ago

Ballarat, Victoria, Australia beBeeCommunication Full time $45,810 - $56,730
Job Title:

Participant Support Officer

Key Responsibilities:
  • Provide reception and counter support for clients including participant enquiries.
  • Resolve customer enquiries, provide information, and/or refer customers to appropriate government services.
  • Coordinate appointments and ensure facilities are accessible for participants.
  • Conduct research activities and prepare associated reports and correspondence.
  • Undertake a range of data entry activities and ensure follow up is completed.
Requirements:
  • Desirable experience in the disability sector.
  • Proficiency in Microsoft Office applications.
  • Customer service experience with administrative duties.
  • Able to prioritise workload effectively.
  • Excellent communication skills, both written and verbal.
  • Able to maintain confidentiality and work in sensitive environments.
  • Australian citizenship required.

In this role, you will be responsible for managing and resolving participant matters. You will also be involved in providing straightforward advice to stakeholders.

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