Sales and Service Leader

2 weeks ago

Newcastle, New South Wales, Australia beBeeCareer Full time $75,160 - $84,336

**Job Opportunity:**

We are seeking a dynamic and results-driven professional to join our management team as a Senior Beauty Advisor on a Full-Time basis.

As a key member of our team, you will play a vital role in leading the store team in a fast-paced retail environment to deliver an exceptional client experience.

Key Responsibilities:

  • Be the role model to your team by showcasing the Sephora experience to customers through embodying Sephora's DNA of delivering a curated, innovative prestige beauty experience.
  • Drive a selling culture to exceed KPIs and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
  • Utilize and interpret reporting data to support operational decisions by working closely with the Store Manager, Assistant Store Manager and fellow team of Senior Beauty Advisors.
  • Facilitate open communication with your team by providing effective feedback and consistent communication with the Management team.
  • Serve as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions.

Requirements:

  • Previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control and visual merchandising.
  • Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
  • Ability to motivate, coach, and help store team members succeed.
  • Passion for excellent client service and experiential retail to ensure the store represents the brand.
  • History of exceeding sales targets and KPIs.

Benefits:

  • Gifted products throughout the year along with store discounts of up to 45% off.
  • Paid Parental Leave, Birthday Leave & Personal Leave.
  • Health and well-being initiatives including 24/7 Mental Health well-being programs & Life Insurance.
  • Discounted Gym memberships incl. Virgin Active & Fitness First + more.
  • Opportunities for personal development in ANZ through succession.
  • Opportunities across our global group of high-end luxury brands within LVMH.
  • Unique online learning platform.
  • Fun social calendar.

What We Offer:

Sephora is committed to creating a positive and inclusive work environment that values diversity and promotes career growth opportunities.

If you are a driven and passionate individual who is eager to take on new challenges, we would love to hear from you

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