Sales and Operations Leader

4 days ago

Newcastle, New South Wales, Australia beBeeCareer Full time $80,000 - $110,000
Key Role Summary

The Assistant Store Manager is a pivotal position in delivering exceptional customer experiences and inspiring teams to achieve high performance standards.

This leadership role requires a customer-first mindset, driving sales and profitability by analysing data and reports to identify opportunities and mitigate risks in sales, inventory and operations.

As an Assistant Store Manager, you will partner with the Store Manager to inspire the team to deliver excellence in every customer interaction and drive them with passion and purpose, coaching them to cultivate high performance.

You will assist in overseeing the day-to-day operations of your store, managing the team to achieve financial targets and ensuring visual merchandising excellence. In the absence of the Store Manager, you are the first point of contact for your team, ensuring our customers receive great in-store service that meets the high standards of JD Sports.

Responsibilities
  • Customer Experience: Lead with a customer-first approach, coach and inspire the team to create exceptional customer experiences that build loyalty to the brand and your store.
  • Business Development: Drive your stores' performance and deliver results to financial targets, maximise sales and profitability by analysing data and reports to identify opportunities and mitigate risks in sales, inventory and operation.
  • Commercial Operations: With an in-depth knowledge of retail operations, prioritise time, tasks and processes for the best return on investment.
  • Dynamic People Management: Create a positive and motivating store environment that inspires high performance, nurture a strong and positive culture where everyone is valued, recognised, and enabled to succeed through feedback, coaching, training, and recognition. Attract, recruit and develop top talent for your store.
What's in it for you
  • Quarterly bonuses for Store Managers and Assistant Managers
  • Work in a dynamic global business and engage with some of the best products and biggest sports fashion brands in the market
  • We are growing 10+ stores each year, which allows a lot of internal progression
  • Training and development opportunities to kickstart, evolve and shape your career
  • Store Manager conference each year, where we fly all our leaders to Sydney for two days to align focuses and initiatives for the coming year
  • Opportunity to progress across all areas of the business in a wide range of roles including Retail, Support Office, and our Distribution Centre
  • Access to our attractive staff discount This can also be used for friends and family
  • Access to our Employee Assistance Program & Mental Health champions
  • New people system designed to improve your employee experience
  • Anniversary gifts to celebrate teams' milestones
  • Paid parental leave for full-time employees

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