Business Transformation Lead

1 week ago

Macquarie Park, Australia Konica Minolta Business Solutions Australia Full time

About Konica Minolta Business Solutions Australia

Our company is a leader in innovative technology solutions, offering a wide range of products and services that help businesses transform and succeed.

We are committed to providing an inclusive and diverse work environment where our employees can thrive and grow professionally.

Salary: $140,000 - $180,000 per annum (dependent on experience)

Job Description:

National Manager Business Process Transformation

This exciting opportunity exists for a passionate and driven National Manager Business Process Transformation to join our team. As a key member of our leadership team, you will be responsible for managing a small team and overseeing all aspects of our national process improvement initiatives, user acceptance testing, and training for system enhancements.

You will also be a driver of user adoption, working closely with subject matter experts, process owners, and key stakeholders to identify, analyse, and document business requirements and processes.

Key Responsibilities:

  • Develop and implement business plans and roadmaps for the national business process transformation function to support organisational priorities and meet customer needs.
  • Review and analyse the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
  • Analyse workflows and map out the existing process and identify any potential risks.
  • Manage user acceptance testing and ensure the smooth delivery of system enhancements and provide system training if necessary.
  • Create user stories, test cases, and test scenarios.
  • Write procedures, technical documents, and training material.
  • Work with Developers and external vendors to provide effective solutions.
  • Lead national Business Process Transformation team, with a people-driven approach overseeing the day-to-day allocation of work and projects to ensure that appropriate support is provided, and team effectiveness is maintained.

Requirements:

Skills and Qualifications

To be successful in this role, you will need:

  • Tertiary qualification in Computer Science, Information Science, Management Information Systems, or Business Administration.
  • Demonstrated experience in a similar role or a related field, preferably in the print/hardware industry.
  • Demonstrated experience in developing and implementing business and process improvement initiatives to drive operational excellence.
  • Strong leadership skills with the ability to inspire and motivate cross-functional teams to achieve organisational goals.
  • Exceptional communication and interpersonal skills, with the ability to effectively collaborate and communicate with internal and external stakeholders.
  • Demonstrated stakeholder engagement skills with the ability to facilitate operational and technical discussions.
  • Proficiency in using collaboration and documentation tools: Jira, Confluence, Monday.com, or similar, and other Microsoft applications i.e., PowerPoint, Excel, Word, and Visio.
  • Strong analytical and problem-solving skills.
  • Ability to adapt to a fast-paced and dynamic work environment.

Benefits:

We offer a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself.

We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions.

We actively encourage women and those from diverse backgrounds to apply for our roles.

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