Customer Service Support Professional

7 days ago


Woodville South, Australia Bupa Full time

About the Role

We are seeking a highly skilled and dedicated Customer Service Support Professional to join our team at Bupa. As a key member of our hospitality function, you will be responsible for delivering exceptional support to our residents and ensuring that their needs are met.

Key Responsibilities:

  • Maintain legislated workplace health and safety, quality, and hygiene standards
  • Complete required documentation and reporting
  • Respond to residents' queries and requests
  • Laundry duties include loading washers & dryers, sort linen, hang, fold, wrap or iron linen
  • Catering / food services duties include assisting with basic food prep, provide meals and snacks, clear dining areas and dishwashing
  • Cleaning duties include general cleaning; mopping, vacuuming, and waste collection in the residents' rooms, bathrooms, communal and living areas

Skills and Experience:

  • Excellent communication and interpersonal skills
  • Cleaning or catering experience preferred but not essential
  • Flexible availability for a variety of shifts throughout the week
  • You will have an understanding of work health, safety, and hygiene practices and the ability to work unsupervised

What We Offer:

  • A competitive salary of $65,000 - $75,000 per annum
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • The opportunity to make a real difference in the lives of our residents

How to Apply:

Please click here to learn more about this exciting opportunity and to submit your application.

Bupa is committed to creating and sustaining a safe and inclusive workplace where our team members feel they belong regardless of gender identity, ethnicity, disability, sexual orientation, religion, or life stage. We are an equal opportunities employer and welcome applications from all qualified candidates.



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