
Small Business Growth Specialist
2 weeks ago
This role involves providing dedicated partner management to advertisers, consulting and coaching them towards success on a leading social media platform.
Work with small to medium-sized agencies to optimize and improve the performance of their ad campaigns and identify programmatic ways to achieve this at scale.
- Develop strategies to enhance advertiser performance, including consulting on scaling up, providing creative tips and best practices, and giving recommendations on targeting and budgeting.
- Manage multiple advertisers at scale; monitoring their performance through tools and timely communication with clients.
- Identify and remove obstacles hindering advertiser growth.
- Gather insights from client interactions, and effectively represent client needs to internal stakeholders (ads review, finance, product etc.) to ensure an excellent customer experience.
- Collaborate across multiple teams including Sales, Product and Marketing to gather advertiser feedback from the market and amplify the current and future ad platform.
Minimum Qualifications:
- 5+ years of marketing, media sales and/or online advertising experience with direct client management experience.
- Experience in the marketing/social media/advertising industry with a strong understanding of the digital advertising ecosystem.
- Prior experience working in a performance agency or business supporting the SME sector.
- Strong attention to detail and a proven ability to balance priorities and meet deadlines.
Preferred Qualifications:
- Agency experience or Agency partnerships experience.
- Sound analytical skills and ability to navigate ambiguity.
- Experience prioritizing and managing projects and tasks within a fast-paced environment.
- A genuine passion for small businesses.
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