
Exam Coordinator
1 week ago
The role of an Exam Coordinator involves coordinating with other team members to provide a superior service experience for all customers, ensuring operations comply with rules and regulations.
- Manage customer inquiries, pre-exam, exam day, and post-exam activities to achieve the Test Centre's objectives of efficiency, compliance, and customer satisfaction.
- Key responsibilities include providing exceptional customer experiences, building relationships with stakeholders, offering advice on official preparation tools, and supporting clients from diverse backgrounds.
- Coordinate test day activities, prepare documents, update digital records, oversee Speaking tests, and manage secure and confidential materials.
This position requires strong communication, problem-solving, and organisational skills, as well as the ability to work independently and effectively within a team.
Required Skills:
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Strong organisational and time management skills.
Benefits:
- Opportunity to work in a dynamic and collaborative environment.
- Chance to develop strong communication and leadership skills.
- Potential for professional growth and development.
Others:
- Work-life balance through flexible scheduling.
- Professional development opportunities.
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