Store Operations Manager
3 weeks ago
Overview
We are seeking a highly motivated and experienced Store Operations Manager to join our team at Foot Locker Melbourne Central. As a key member of our store leadership team, you will be responsible for driving sales and maximizing profit goals for our store.
Key Responsibilities
- Coaching and motivating your team to deliver exceptional customer service and drive sales
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered and teaming up with co-workers to provide excellent sales service
- Delivering sales, customer experience, merchandising, visual, and operational expectations
- Acting as a partner between customers, sales associates, and store leadership
- Maintaining an awareness of all product knowledge and current or upcoming product trends
- Contributes to a positive and inclusive work environment
Requirements
- Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results due to enthusiasm from interacting with customers and athletic products
- Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
- Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis
- High level of ethics, values, integrity, and trust
- Flexible availability, including nights, weekends, and holidays
Benefits
- Employee Discount
- Learning from the best in the industry
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