Store Operations Manager

1 month ago


Melbourne, Victoria, Australia General Pants Full time
About the Role

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at General Pants – Melbourne Central.

As a key member of our store leadership team, you will be responsible for driving sales and achieving KPI results, building and training your team to deliver an exceptional customer experience.

Key Responsibilities
  • Work closely with the Store Manager to ensure day-to-day operations are running smoothly and efficiently
  • Review store sales reports and create action plans with your Store Manager and team
  • Hold yourself and each team member accountable for their results through regular feedback
  • Collaborate with the Store Manager to create a store roster that optimizes team resources and meets customer needs
  • Support efficient inventory management, including stocktakes and cycle counts
  • Implement visual merchandising standards within the store and assist with in-store activations
  • Mentor and coach the store team to help them grow and develop, celebrating their strengths and addressing areas for improvement
About You
  • At least 1-2 years of supervisory/management experience in a retail environment
  • A genuine passion for fashion and our brands
  • The ability to lead, motivate, and engage a team environment
  • Proven experience in coaching and developing teams and individuals
  • A track record of driving and exceeding sales targets and budgets
  • Sound knowledge of retail operations, including budgets, wages, rostering, visual merchandising, stock management, and shrinkage
  • Full Australian working rights
What We Offer
  • Generous discounts across all Alquemie Group and General Pants brands
  • Investment in your mental health and wellbeing through training and EAP
  • Parental leave policy for both permanent and casual employees
  • Career development and training opportunities, including paid study support and workshops
  • Bonus and performance incentives for outstanding results


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