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Parts and Service Coordinator
2 months ago
Job Summary
Cummins Inc. is seeking a highly skilled Service and Inventory Administrator to join our team in Port Hedland, WA. As a key member of our Distribution Business, you will be responsible for providing exceptional support to our parts and warehouse team, ensuring seamless inventory management, and delivering world-class service to our customers.
Key Responsibilities
- Inventory Management: Support the parts and warehouse team with inventory management, including tracking and maintaining accurate records.
- Supplier Invoicing and Accounts Payable: Complete supplier invoicing, accounts payable, and mail management tasks with high accuracy and attention to detail.
- Administrative Support: Provide administrative support to the service supervisor, including scheduling services, answering phone calls, and completing safety compliance tasks.
- Customer Service: Deliver exceptional customer service to our well-established customer base, ensuring their needs are met and exceeded.
- Training and Development: Arrange training and keep accurate records for technicians, ensuring they have the necessary skills and knowledge to perform their duties effectively.
- Communication and Interpersonal Skills: Utilize strong verbal and written communication skills, with a positive and upbeat attitude, to develop relationships with internal and external customers.
Requirements
- Service Administration Experience: Demonstrated experience in service administration in a similar industry, such as automotive or trucking.
- ERP Experience: Intermediate skills in ERP systems, preferably with Movex, and experience with financial processes and accounts payable and accounts receivable.
- Interpersonal Skills: World-class interpersonal skills, with the ability to develop relationships with internal and external customers.
Compensation and Benefits
- Competitive Salary: Competitive hourly rate paid as a permanent salary, plus remote location allowance.
- Overtime Penalties: Overtime penalties apply.
- Safety Equipment and PPE: Safety equipment and PPE provided.
- Uniforms: Uniforms provided.
- Comprehensive Training: Comprehensive Cummins product training provided.
- Income Protection: Income protection continuance insurance.
- Discounts and Benefits: Discounts with select private health insurance, PC software/hardware, and vehicles, plus a range of personal and professional benefits.
- Annual Review: Annual remuneration review.
- Variable Compensation: Participation in an annual variable compensation (bonus) program.
Equal Opportunity Employer
Cummins Inc. is an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law.
