
Risk Management Specialist
6 days ago
The Claims Officer role involves managing Latent & Special Risk claims on a permanent full-time basis.
- Effective management of the claims process, resulting in accurate completion and validation of claims
- Policy interpretation and coverage determination to ensure seamless claims handling
- Establishing and maintaining strong relationships with clients, brokers, investigators, solicitors, and the public
- Compliance with relevant statutory guidelines and standards
- Initiation and completion of recoveries from third parties
- Regular self-audit of claims files to ensure positive internal audits
- Timely and professional response to client enquiries within Privacy guidelines
The ideal candidate will possess strong technical claims experience and expertise in managing complex Latent & Special Risk claims, as well as a proven understanding of underwriting procedures and policy wordings across diversified liability portfolios.
We offer a comprehensive benefits package to support work-life balance, including hybrid working arrangements, life leave, free wellbeing coaching, flexible leave for new parents, and voluntary super contributions.
Key RequirementsTo excel in this role, you will need:
- Strong technical claims knowledge and experience
- Expertise in managing complex Latent & Special Risk claims
- Proven understanding of underwriting procedures and policy wordings
- Excellent communication and relationship-building skills
- Ability to work independently and as part of a team
We recognize the importance of work-life balance and offer a range of benefits to support your overall well-being.
- Hybrid working arrangements for flexibility
- Life leave for personal time off
- Free wellbeing coaching for mental health support
- Flexible leave for new parents
- Voluntary super contributions for retirement savings
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