Operations Manager

1 month ago


East Toowoomba, Queensland, Australia ALH Hotels Full time
Improve the Guest Experience as an Operations Manager at ALH Hotels

We are seeking a highly skilled and experienced Operations Manager to join our team at the Federal Hotel in ALH Hotels. As an Operations Manager, you will play a key role in ensuring that our guests receive exceptional service and have a memorable experience.

Key Responsibilities:

  • Lead and develop a high-performing team to deliver exceptional guest experiences
  • Manage day-to-day operations of the hotel, including front-of-house and back-of-house administration
  • Recruit, train, and develop team members to ensure they have the skills and knowledge to provide excellent service
  • Develop and implement strategies to improve operational efficiency and reduce costs

Requirements:

  • Hospitality/Retail leadership experience, preferably with expertise in food, bars, and gaming
  • Ability to lead, develop, and coach a large, multi-skilled team
  • Operational experience to achieve financial and business targets
  • Highly developed customer service skills and ability to work in a fast-paced environment

Salary: $76,750 per annum, plus Super and Half-Yearly Bonus. Exclusive discounts and benefits include an ALH Discount Card for our hotels, BWS, Dan Murphy's, and other Endeavour Group brands, as well as access to Woolworths supermarkets and BIG W.

If you are a motivated and results-driven leader with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity to become an Operations Manager at ALH Hotels.



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