Retail Operations Manager

4 weeks ago


Toowoomba, Queensland, Australia Iconic Recruit Full time

The Clifford Gardens Shopping Centre is a 28,000sqm retail hub in Toowoomba, boasting 3 majors, 2 mini-majors, and 80 tenancies.

About the Role

This position reports directly to the National Director and oversees the daily operations of the shopping centre. Key responsibilities include handling tenant inquiries, preparing weekly and monthly reports, conducting rent reviews and lease renewals, and analyzing quarterly budget reviews.

Additional duties involve managing policies and procedures in line with the owner's objectives, investment strategies, and tenant needs, ensuring the asset strategy supports the owner's vision for success.

  • Lead and manage the leasing, marketing, and operations teams
  • Prepare budgets, business plans, and reports, ensuring efficient control of costs
  • Manage rental arrears and tenancy charges
  • Pursue additional revenue streams
  • Maintain accurate tenant information and tenancy schedules

Key skills and qualifications required for this role include:

  • 5+ years of retail property management experience
  • Financial acuity with budget management and analysis expertise
  • Leadership and people management experience
  • Adaptability to handle stressful situations and conflicting demands
  • Strategic problem-solving abilities
  • QLD Real Estate Registration Certificate

The estimated salary range for this position is approximately $100,000-$120,000 per annum, commensurate with experience.



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