Service Operations Manager

1 month ago


Toowoomba, Queensland, Australia Food Lovery Full time

About the Role

We are seeking an experienced Service Operations Manager to lead our cleaning services team in Toowoomba. As a key member of our management team, you will be responsible for overseeing the daily operations of our cleaning services, ensuring high-quality results and exceptional customer satisfaction.

Key Responsibilities

  • Manage a team of approximately 45 cleaning staff, ensuring their safety, well-being, and productivity.
  • Serve as the primary point of contact for client needs, resolving issues promptly and professionally.
  • Conduct regular site inspections to ensure cleaning standards are met, identifying areas for improvement and implementing corrective actions.
  • Foster a culture of excellence, promoting a positive work environment and encouraging employee growth and development.
  • Oversee the ordering and management of stock requested by the team, maintaining inventory levels and ensuring timely delivery.

About You

To succeed in this role, you will require excellent communication skills, strong problem-solving abilities, and a keen eye for detail. Your experience in managing teams, leading by example, and driving results-driven performance will make you an ideal candidate for this position.

What We Offer

In return for your expertise, we offer a competitive salary range of $60,000 - $65,000 per annum, plus car allowance, phone, and other benefits negotiable. This is a full-time opportunity with a flexible working schedule, allowing for work-life balance and personal growth.

About Us

We are a locally based cleaning services contractor established in 1999, focused on providing high-quality commercial contract cleaning services. Our commitment to quality, environment, health, and safety policies ensures consistent performance and sets us apart from the competition.

Location

This role is based in Toowoomba, a convenient central office location offering easy access to major routes and amenities.



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