Retail Operations Manager
1 month ago
About Frontline Retail Brisbane
We're a growing and innovative retail business, specializing in tech and entertainment products. Our company is dedicated to providing exceptional customer service and fostering an engaging work environment.
Job Summary
This leadership role involves managing store operations, recruiting and training staff, and driving sales while ensuring an outstanding customer experience. You'll work in a fast-paced setting, ensuring the store operates smoothly and efficiently.
Key Responsibilities
- Oversee store operations and maintain a high level of customer satisfaction
- Recruit, train, and develop a team of retail professionals
- Drive sales growth through effective merchandising and visual displays
- Foster a positive and inclusive work culture
- Manage stock levels, inventory control, and cash handling procedures
- Maintain accurate records and reports, including sales data and employee performance
- Collaborate with other departments to achieve business objectives
Requirements
- A minimum of 2 years' experience in retail management
- Proven track record of success in driving sales growth and improving customer satisfaction
- Excellent leadership and interpersonal skills
- Strong communication and problem-solving abilities
- Ability to work in a fast-paced environment and meet deadlines
- High school diploma or equivalent required; Bachelor's degree preferred
Benefits
- $60,000 - $80,000 per annum depending on experience
- Career growth opportunities within a growing business
- Supportive, team-focused culture
- Employee discounts on a wide range of products
- Ongoing training and development
- Tuesday to Saturday roster
What We Offer
If you're passionate about leading teams and delivering exceptional customer experiences, this role offers an exciting pathway to grow your career within an exploding brand.
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