Sales and Service Leadership Position

4 days ago

Ipswich, Australia beBeeCommercial Full time $70,000 - $120,000
Leadership Role in Sales and Customer Experience

The successful candidate will lead a team of sales and customer experience professionals, fostering a collaborative culture with clear objectives and tracked performance.

Key responsibilities include managing inbound and outbound sales, quoting, and order processing to drive reporting, insights, and continuous improvement across sales and service.

The role requires partnership with operations, projects, and marketing to align strategies and outcomes.

Required Skills and Qualifications
  • Proven leadership experience in customer service and sales teams of significant size, strong people leadership, and ability to manage through growth effectively.
  • Skilled at balancing performance with long-term team development, track record in inside sales, account management, or service leadership, skilled in CRM and pipeline management.
  • Strong commercial acumen with focus on profitability and customer outcomes, excellent communication, problem-solving, and conflict resolution skills.
Benefits and Opportunities

A collaborative and fast-growing organization values leadership, customer excellence, and commercial growth, offering opportunities to make an impact today and build for tomorrow.

Recruitment Process

A thorough process includes phone screening, virtual interviews, face-to-face interviews, presentations, job fit testing, and reference checks.

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