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Medical Administrative Support Professional
2 weeks ago
A dedicated and customer-focused medical administrative support professional is sought to join a well-established specialist practice on Sydney's lower North Shore.
The ideal candidate will provide an exceptional front desk service to all patients, work collaboratively as part of a professional team, and ensure the efficient operation of this busy practice based in Wollstonecraft.
About the RoleThis is an ideal opportunity for an experienced medical administrator to provide high-quality administrative support. The successful candidate will be comfortable working in a fast-paced environment, passionate about delivering excellent patient care, and able to maintain confidentiality at all times.
- Answering all inbound calls and responding to patient inquiries
- Meet and greet patients in a caring environment, providing a warm welcome to all visitors
- Providing a professional service to all referring doctors while promoting the practice to a high standard
- Ensuring mandatory patient/practice confidentiality at all times
- Assisting the Practice Manager with ad-hoc administrative tasks including billing, receipting, and claiming of patients' accounts
We are looking for a strong computer user who can work under pressure, pick up processes quickly, and demonstrate excellent organisational and time management skills. The ideal candidate will have excellent people skills, a 'can do' attitude, and the ability to relate well to patients, staff, and healthcare professionals.
Excellent communication skills, both written and verbal, are essential for this role.
