Student Experience Specialist

1 week ago

Sydney, New South Wales, Australia beBeeStudent Full time $59,400 - $91,240

Establish a high-performing student services unit that delivers exceptional student experience through a tailored approach to engagement.

About the Role:

The Student Engagement Advisor is an integral member of a dynamic team, responsible for providing first-class support and guidance to students. As the primary point of contact, you will be instrumental in delivering exceptional service, exceeding student expectations and fostering a culture of excellence within the organization.

Main Responsibilities:

  • Be the initial point of contact for student inquiries, providing prompt and accurate responses to ensure seamless communication.
  • Deliver exemplary administrative support, streamlining processes to enhance productivity and efficiency.
  • Liaise with key stakeholders, building strong relationships to facilitate effective collaboration and coordination.
  • Contribute to the planning and execution of student events, promoting a vibrant and inclusive campus environment.

Essential Skills and Qualifications:

To excel in this role, you will need to demonstrate:

  • A proven track record of delivering exceptional customer service, ensuring a positive and engaging experience for students.
  • Excellent attention to detail and high level of accuracy in all administrative activities, guaranteeing precision and reliability.
  • Demonstrated computer literacy, including advanced MS Office suite and ideally student records software, to efficiently manage tasks and data.
  • Able to work collaboratively as part of a team, showcasing flexibility and adaptability to meet changing needs and priorities.
  • Ideal experience in a tertiary education environment, leveraging your expertise to drive student success.

Benefits and Perks:

We offer a comprehensive range of benefits and perks to support your well-being and career development, including:

  • Health and wellbeing packages, featuring free counseling for employees and family, discounted gym membership, movie tickets, travel, hotels, and insurance.
  • Salary packaging and novated leasing options, empowering you to manage your finances effectively.
  • Up to 75% off study scholarships on all our courses, unlocking opportunities for personal growth and professional advancement.
  • Two paid volunteer days per year, allowing you to contribute to causes close to your heart.

Closing Statement:

If you are passionate about delivering outstanding student experiences and contributing to a vibrant learning community, we encourage you to apply. Join us in shaping the future of education and making a lasting impact on the lives of our students.

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