Director, Student Experience

1 week ago

Sydney, New South Wales, Australia UNSW Fitness and Aquatic Centre Management Full time $120,000 - $180,000 per year
Who You Are:
  • Relevant tertiary qualification with subsequent relevant experience in leading student experience initiatives and partnerships in a tertiary environment.
  • In-depth knowledge of higher education policies, regulations, and governance frameworks.
  • Proven leadership in designing and delivering student engagement programs in a higher education context.
  • High-level interpersonal, communication and negotiation skills with the ability to build and maintain effective collaborative professional relationships with University staff and external stakeholders with a track record of engaging with diverse groups.
  • Demonstrated experience in the design and delivery of a university-wide strategies and related with significant experience in the development and implementation of programs, policies and legislative requirements.
  • Substantial experience in leading projects related to curriculum design, service delivery uplift, and influencing change to policies and quality assurance processes for sustainable change.
  • Excellent analytical and problem-solving skills, with the ability to make data-driven decisions and drive innovative solutions. You must be proficient in overseeing the development of data capture and utilising data analytics to inform decision-making and continuous service improvements.
  • Significant leadership of large teams and team management skills with demonstrated success in leading cultural and operational change, with a focus on simplification and service excellence fostering high performing staff.
  • Demonstrated commitment to equity, diversity, and inclusion in the student experience. Proven ability to contribute positively and effectively to the portfolio executive team to enable and ensure the achievement of team and organisational goals.
  • Effective financial management experience and literacy, experience managing budgets and the ability to work collaboratively with specialist staff to manage and report on allocated budgets.
Our benefits include:
  • Hybrid flexible working
  • Access to lifelong learning and career development
  • Additional 3 days of leave over Christmas period
  • Discounts and entitlements (retail, education, fitness)
How to Apply:

UNSW Fitness and Aquatic Centre Management

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