ServiceNow Expert

1 week ago

Melbourne, Victoria, Australia beBeeServicenow Full time $120,000 - $140,000

ServiceNow Platform Lead

We are seeking a seasoned ServiceNow professional to assume the role of Platform Lead. This position can be based anywhere in Australia, New Zealand, India or Singapore.

The ideal candidate will ensure long-term platform stability and optimal enhancement deployment.

Key Responsibilities:

  • Elicit, gather and determine requirements with stakeholders
  • Assess business problems quickly and identify root causes along with providing alternative solutions
  • Research, design and write stories for approved ServiceNow enhancements that do not introduce technical debt or platform instability
  • Lead discussions for approved ServiceNow enhancements and coordinate with developers and business stakeholders to ensure successful deployments
  • Adhere to change management principles to ensure the stability of sub-production and production environments

Requirements:

  • Demonstrated experience as a ServiceNow Administrator & Developer
  • Experience designing workflows, writing stories, and developing in ServiceNow, including JavaScript and web services integration
  • Strong understanding of users, groups, roles, and security models in ServiceNow
  • Excellent interpersonal and communication skills in English

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