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Server Assistant

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Cleveland, Queensland, Australia beBeeCustomerService Full time $52,000 - $66,000
Job Overview

Central Server is a vital role that requires exceptional customer service skills, attention to detail, and the ability to multitask in a fast-paced environment.


Duties and Responsibilities
  • Greet guests with a smile and provide top-notch customer service.
  • Set tables according to type of event and service standards.
  • Take orders and answer questions/offer suggestions on menu selections.
  • Record transactions in the point-of-sale system at time of order.
  • Check in with guests to ensure satisfaction with each food course and/or beverage.
  • Present accurate checks to guests and process payment.
  • Maintain cleanliness of work areas throughout the day.
  • Clean and set up tables/rooms.
  • Complete all open/closing duties before clocking out.

Requirements

To perform this role successfully, an individual must be able to perform each essential duty satisfactorily. This includes having excellent communication and interpersonal skills, being able to work in a team environment, and being able to maintain confidentiality when handling sensitive information.


Skills and Qualifications

The ideal candidate will have a high school diploma or equivalent, one year of related experience, and strong problem-solving skills. They should also be proficient in using internet software programs relevant to the role.


Benefits

This role offers opportunities for professional growth and development, as well as a competitive compensation package.


About This Role

This position requires a dedicated and organized individual who is able to prioritize tasks and manage multiple responsibilities.