Senior Technical Customer Service Manager

2 days ago


Brisbane, Queensland, Australia beBeeCustomer Full time $76,515 - $78,000
Senior Customer Experience Leader

We are seeking an experienced and dynamic professional to lead and elevate our client's customer service operations. This pivotal leadership role is designed for a hands-on manager who thrives in a technical, trade-focused environment.

The Senior Customer Experience Leader will oversee the entire customer journey, from initial inquiry to post-sales support, ensuring every interaction reinforces our client's reputation for excellence and expertise. The successful candidate will lead a team dedicated to providing exceptional service to a knowledgeable B2B clientele, requiring a blend of people leadership, process improvement, and a deep understanding of customer needs in a technical industry.

This is a fantastic opportunity for a strategic leader passionate about driving customer excellence in a technical field. If you have a proven track record of delivering high-quality customer experiences and leading teams to success, we would love to hear from you.



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