Ambassadors of Customer Delight

6 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $43,243 - $55,599

Job Title: Commercial Host

We are seeking multiple casual Commercial Hosts to join our team.

About the Role:

In this exciting role, your primary responsibility is to deliver high-quality customer service while working in our Café, Kiosk, and Retail Shop with guest satisfaction as the main order of business.

Main Responsibilities Include:

  • Providing exceptional customer service to all guests.
  • Working in our café and kiosk (barista duties, till transactions, stocking, presentation, food handling, cleaning, cooking, and serving hot food).
  • Working in the retail area (till transactions, stocking, presentation, cleaning, pricing).
  • Performing light manual labor including accepting deliveries, stocking shelves, cleaning, and other work where required.
  • Ensuring our commercial spaces are operational and that we deliver what we promise in these outlets.
  • Food preparation and service within our Café and Kiosk while maintaining stock and display.
  • Barista Duties.
  • Performing light manual labor including accepting deliveries, stocking shelves, cleaning, and other work where required.
  • Ensuring our commercial spaces are operational and deliver what we promise in these outlets.
  • Delivering consistently high guest service to support an increase in customer satisfaction focused KPI results.

About You:

To be successful in this role, you will need a passion for customer service with a focus on fun and positive attitude towards interaction with our guests and upselling techniques. You will have a real desire to learn and develop your career with a drive to streamline processes and always look for improvements.

Prior experience in a similar position is preferable, and the desire and drive to work in the arts, entertainment, and tourism industry is essential. Your ability to have a flexible and adaptable approach along with demonstrated planning, organisational, and time management skills are also desired.

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