Customer Experience Ambassador

6 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $76,000 - $97,000
Job Title:

Ambassador of Customer Delight

Key Responsibilities:
  • Welcome customers to the Tesla family by ensuring a delightful delivery experience, showcasing exceptional customer service and building strong relationships.
  • Educate customers about their vehicle's features and functions, providing in-depth knowledge and expert guidance.
  • Assist with delivery operations, coordinating logistics and managing day-to-day activities to ensure seamless customer experiences.
  • Coordinate vehicle staging, host delivery appointments, and conduct new owner orientations, facilitating smooth transitions for customers.
  • Demonstrate mastery of all Tesla products and services, staying up-to-date on industry trends and best practices.
  • Stay informed about industry developments and emerging technologies, applying this knowledge to enhance customer experiences.
  • Collaborate with internal teams to coordinate various aspects of delivery day, fostering open communication and effective collaboration.
  • Provide constructive feedback to enhance departmental efficiency, promoting a culture of continuous improvement.
Requirements:
  • Seniority level: Entry-level
  • Employment type: Full-time

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