Remote Coal Mine Site IT Support Specialist
2 days ago
The role is to provide end user desktop and network support for a mining client.
Main Responsibilities:- To deliver on-the-ground IT support at a remote coal mine site in Queensland.
- To play a critical role in supporting the day-to-day IT operations at site, ensuring seamless functioning of desktop, network, and peripheral technologies.
- A capable and self-motivated Field Services Technician who thrives in practical, fast-moving environments.
- A customer-first mindset, flexibility, and a roll-up-your-sleeves approach.
- Takes ownership of outcomes and represents the MSP with professionalism, urgency, and commitment to service excellence.
- Able to think outside the box, providing exceptional customer service and troubleshooting skills.
- Must be proactive and organised, to assist a user base working around various shifts.
- Excellent written skills essential, ensuring that ticketed work is documented, and SOPs are maintained and updated.
This is a FIFO (Fly-In Fly-Out) role operating on a structured roster.
About This OpportunityThis is an exciting opportunity for a talented and motivated individual who is passionate about delivering exceptional results in a dynamic environment.
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