Remote Coal Mine IT Support Specialist

4 days ago


Brisbane, Queensland, Australia beBeeTechnical Full time $100,000 - $140,000
Job Overview

This role entails providing on-site IT support at a remote coal mine site in Queensland.

As part of our delivery model, you will play a critical role in supporting the day-to-day IT operations at site, ensuring seamless functioning of desktop, network, and peripheral technologies.

Key responsibilities include:

  • Delivering exceptional customer service and troubleshooting skills
  • Assisting a user base working around various shifts
  • Documenting work and maintaining SOPs

The ideal candidate thrives in practical environments, takes ownership of outcomes, and represents their employer with professionalism and commitment to service excellence.

Requirements

To be successful in this role, you must possess:

  • Exceptional customer service and communication skills
  • Strong technical knowledge and troubleshooting skills
  • Ability to work independently and as part of a team
Benefits

Working in this role offers numerous benefits, including:

  • Opportunity to work in a fast-paced and dynamic environment
  • Chance to develop your skills and expertise in IT support
  • Competitive remuneration package
Why This Role?

This role offers a unique opportunity to make a real impact in a critical industry. If you are passionate about delivering exceptional customer service and technical expertise, then this could be the perfect opportunity for you.



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