
Training Specialist for Education Software
1 day ago
As a Training Specialist for Education Software, you will empower administrators to manage their services effectively. The training team plays a vital role in improving family engagement and delivering the best educational experience.
Key Responsibilities:- Deliver high-quality training through webinars, expert hours, and one-on-one sessions tailored to customer needs.
- Curate and improve external training materials to stay relevant, meet customer needs, and reflect sector trends.
- Manage the Learning Management System (LMS), ensuring training content is up-to-date, engaging, and easily accessible.
- Develop creative ways to encourage customers to adopt and make the most of education software.
- Proactively stay informed and maintain expert knowledge of education software, including new features and best practices.
- Ensure high customer satisfaction by aligning training materials and delivery methods with their needs and expectations.
- A background in early childhood education or a strong understanding of CCS software would be advantageous but not essential. A genuine passion for systems and operational work is key.
- Experience in software training, including CCMS or PES software, with a strong background in educating diverse customers.
- Experience implementing and/or maintaining a Learning Management System (LMS) with the ability to ensure training content remains relevant and accessible.
- A mindset focused on helping clients achieve value and outcomes through effective implementation and education.
- Ability to design and deliver engaging training sessions using education software.
- An opportunity to make a real impact in education.
- A supportive team environment.
- Ongoing professional development opportunities.
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