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Full Time Eyewear Consultant/Receptionist
2 months ago
At Quinn & Co. Eyecare, we're passionate about eye health and helping others see the world more clearly. We're seeking a friendly and outgoing individual to join our team as a full-time eyewear consultant/receptionist. If you're a self-motivated individual with exceptional customer service skills and a sense of style, we'd love to hear from you.
No optical experience required, as all training will be provided on the job. Our team is committed to creating a positive and comfortable environment for both staff and patients.
Responsibilities:
- Meet and greet patients with a smile.
- Answer phone calls, book appointments, and manage administrative tasks.
- Assist patients in selecting frames and sunglasses, considering their visual needs and personal style preferences.
- Provide professional advice on lens options to optimise vision and enhance the eyewear experience.
- Conduct frame adjustments, repairs, and minor maintenance.
- Collaborate with optometrists, support staff, and other team members to ensure seamless patient care.
Requirements:
- Previous experience as a receptionist or customer service/retail assistant ideal but not essential.
- A commitment to providing exceptional customer service and maintaining a positive demeanour.
- Outstanding interpersonal skills and the ability to communicate effectively with patients of all ages and backgrounds.
- Strong attention to detail and organisational skills, with the ability to manage multiple tasks and prioritise effectively.
- A growth mindset and a willingness to learn and develop new skills.
- Good computer skills, including familiarity with Microsoft Word and Excel.
What's in it for you?
Join a growing independent optometry group that values its team members and encourages a healthy work-life balance. You'll enjoy helping us make a difference in people's lives by improving their vision and overall eye health. And if it's career progression and a real challenge you're after, we can help with that too.
", "requirements": "["Previous experience as a receptionist or customer service/retail assistant ideal but not essential.", "A commitment to providing exceptional customer service and maintaining a positive demeanour.", "Outstanding interpersonal skills and the ability to communicate effectively with patients of all ages and backgrounds.", "Strong attention to detail and organisational skills, with the ability to manage multiple tasks and prioritise effectively.", "A growth mindset and a willingness to learn and develop new skills.", "Good computer skills, including familiarity with Microsoft Word and Excel."]", "benefits": "["Join a growing independent optometry group that values its team members and encourages a healthy work-life balance.", "Enjoy helping us make a difference in people's lives by improving their vision and overall eye health.", "Career progression and a real challenge available."]"}