Optical Consultant/Receptionist

3 weeks ago

Kew, Victoria, Australia Justified Talent Pty Ltd Full time

Job Title: Part-time Eyewear Consultant/Receptionist

Company Overview:

At Justified Talent Pty Ltd, we are passionate about delivering exceptional customer service and helping others achieve their goals. We are currently seeking a friendly and outgoing individual to join our team as a part-time eyewear consultant/receptionist.

Job Responsibilities:

  • Meet and greet patients with a smile, providing a warm and welcoming environment.
  • Answer phone calls, book appointments, and manage administrative duties with efficiency and precision.
  • Assist patients in selecting appropriate frames and sunglasses, considering their visual needs, prescription requirements, and personal style preferences.
  • Provide professional advice and recommendations on lens options to optimise vision and enhance the overall eyewear experience.
  • Conduct frame adjustments, repairs, and minor maintenance, ensuring optimal fit and comfort for patients.
  • Place and track orders for lenses, frames, and other eyewear accessories, coordinating with external suppliers and maintaining inventory control.
  • Collaborate effectively with the optometrists, support staff, and other team members to ensure seamless patient care and satisfaction.

Qualifications:

  • Previous optical experience is required.
  • Previous experience as receptionist or customer service/retail assistant ideal but not essential.
  • A commitment to providing exceptional customer service and maintaining a positive and friendly demeanour.
  • Outstanding interpersonal skills and the ability to communicate effectively and empathetically with patients of all ages and backgrounds.
  • Strong attention to detail and organisational skills, with the ability to manage multiple tasks and prioritise effectively.
  • Enjoys the challenge of working in a fast-paced environment and is able to remain calm under pressure.
  • Demonstrates a growth mindset and a willingness to learn and develop new skills.
  • Good computer skills including familiarity with Microsoft Word and Excel.

What's in it for you?

Join a growing independent optometry group, which values its team members as much as its customers and encourages everyone to prioritise their health and family and maintain a healthy work/life balance. For those looking for purpose and a role that's rewarding, you will enjoy helping us make a difference in people's lives by improving their vision and overall eye health. And if it's career progression and a real challenge that you're after, well, we can help with that too Salary $55K-$65K (full-time, pro-rata for part-time) based on experience.

Justified Talent Pty Ltd values diversity and is an equal opportunity employer. We appreciate all applications, and all candidates will be contacted and notified of the outcome of their application.

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