Loan Fulfilment Specialist

4 weeks ago


Adelaide, South Australia Bendigo and Adelaide Bank Full time
Support Officer - Loan Fulfilment

We're seeking a highly skilled and detail-oriented Support Officer to join our team in Adelaide. As a key member of our loan fulfilment team, you'll play a critical role in preparing complex and non-complex security documentation for our customers.

Key Responsibilities:
  • Prepare accurate and compliant Letter of Offer, Security and ancillary documentation to support loan approvals
  • Adhere to group policies and act in accordance with set procedure and checklists
  • Maintain current file status in appropriate systems
  • Calculate accurate fees and charges applicable to loan documentation
  • Meet agreed productivity targets and ensure that output statistics are updated for management reporting purposes
  • Maintain a high standard of service delivery ensuring that services are delivered in accordance with service standards
What You'll Bring:
  • Proactive, innovative, and prepared to go the extra mile to deliver exceptional customer service
  • Excellent communication and relationship building skills
  • Demonstrated ability to work within tight timeframes with the ability to prioritise
  • Ability to work onsite 5 days per week at our Adelaide Head Office
Why Work with Us?
  • Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we all serve
  • Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse, every day
  • Want career opportunity AND flexibility? Achieve both here, where we know that balance and progression go hand in hand

You'll also get access to a great range of benefits, including flexible work options, health and wellbeing support, and opportunities for learning and development.



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