Loan Fulfilment Documentation Specialist
3 weeks ago
The Bendigo Bank is seeking a Support Officer to join the Loan Fulfilment team in our Adelaide Head Office. In this role, you will play a key function in preparing complex and non-complex security documentation for customers.
Key Responsibilities- Document Preparation: Prepare accurate and compliant Letter of Offer, Security and ancillary documentation to support loan approvals.
- Adherence to Policies: Adhere to group policies and act in accordance with set procedure and checklists.
- File Management: Maintain current file status in appropriate systems.
- Fee Calculation: Calculate accurate fees and charges applicable to loan documentation.
- Productivity Targets: Meet agreed productivity targets and ensure that output statistics are updated for management reporting purposes.
- Service Delivery: Maintain a high standard of service delivery ensuring that services are delivered in accordance with service standards.
- Proactive and Innovative: Proactive, innovative, and prepared to go the extra mile to deliver exceptional customer service.
- Excellent Communication Skills: Excellent communication and relationship building skills. Someone energetic, enthusiastic, and co-operative.
- Time Management: Demonstrated ability to work within tight timeframes with the ability to prioritise.
- Teamwork: Ability to work onsite 5 days per week at Ipswich Regional Office.
- Desirable Skills: While previous experience and knowledge of loan securities, land titles and other forms of property legislation, stamp duty legislation and practices are desirable, it's not essential.
At Bendigo Bank, we believe that our work directly benefits the customers and communities we serve. We're a team that truly values you – and that gets more and more diverse, every day. We offer a range of benefits, including flexible work options, health and wellbeing support, and opportunities for career growth and development.
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