Loan Fulfilment Support Specialist

2 weeks ago


Adelaide, South Australia Bendigo and Adelaide Bank Full time

At Bendigo and Adelaide Bank, we're seeking a skilled and detail-oriented individual to join our team as a Loan Fulfilment Support Specialist.

The successful candidate will play a crucial role in preparing complex and non-complex security documentation for our customers, ensuring accuracy and compliance with group policies.

This is a full-time 12-month fixed term position, based on site in our Adelaide Head Office.

In this role, you'll be responsible for:

  • Preparing accurate and compliant Letter of Offer, Security and ancillary documentation to support loan approvals
  • Adhering to group policies and acting in accordance with set procedure and checklists
  • Maintaining current file status in appropriate systems
  • Calculating accurate fees and charges applicable to loan documentation
  • Meeting agreed productivity targets and ensuring that output statistics are updated for management reporting purposes
  • Maintaining a high standard of service delivery, ensuring that services are delivered in accordance with service standards

To succeed in this role, you'll need:

  • Proactive, innovative, and prepared to go the extra mile to deliver exceptional customer service
  • Excellent communication and relationship building skills
  • Demonstrated ability to work within tight timeframes with the ability to prioritise
  • Ability to work onsite 5 days per week at our Adelaide Head Office

We offer a range of benefits, including flexible work options, health and wellbeing support, and opportunities for professional development.



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