Service Network Coordinator

4 weeks ago


Sydney, New South Wales, Australia Assurant Full time

About the Opportunity

Assurant is seeking a skilled Service Network Coordinator to assist in maintaining our service network coverage across Australia and New Zealand. This role will work closely with the Service Network Manager to ensure the service network operates efficiently, cost-effectively, and meets the highest customer service standards.

Key Responsibilities:

  • Maintain system configuration as directed in a timely manner.
  • Engage and manage service centres, with a primary focus on Electronics, Computers, and Mobile phone categories.
  • Maintain all agreements and ensure compliance obligations of the network are met.
  • Highlight and report any issues or adverse trends.
  • Support the team across multiple aspects of the network.

Requirements:

  • 3+ years of relevant industry experience.
  • Intermediate Excel skills.
  • Sound organizational and time management skills.
  • Strong numerical, analytical, and problem-solving skills.
  • Strong attention to detail.
  • Strong verbal and written communication skills.
  • Ability to articulate ideas to both technical and non-technical stakeholders.


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