Luxury Retail Experience Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeOmnichannel Full time $100,000 - $150,000

About Us

We're on a mission to revolutionize the luxury retail world by ensuring the highest standards of quality.

Your Role in Our Success

As our Digital business continues to grow, we need an innovative individual who shares our passion for delivering outstanding omnichannel experiences.

This role will be responsible for driving client acquisition and conversion, optimizing our Digital presence, and partnering with Retail teams to deliver seamless customer experiences across all touchpoints.

  • Collaborate with Acquisition Specialists to manage Google Search campaigns.
  • Support content planning and management, monitoring day-to-day performance and identifying opportunities for improvement.
  • Track investment and performance targets through ongoing tracking, forecasting, and reporting.
  • Work with Retail teams to set operational hours and manage store listings across Google and other digital platforms.
  • Identify levers to enhance the end-to-end client experience by championing Omnichannel 'behaviors' that break down barriers between teams.

About You

To succeed in this role, you'll possess:

  • A self-motivated mindset to think creatively and develop innovative solutions.
  • Strong prioritization skills; you can think critically and pragmatically.
  • A proactive attitude with attention to detail and a results-driven approach.
  • 1-2 years of experience in digital, e-commerce, or omnichannel/client care environments.

Why Join Us?

Be part of a high-performing team focused on wellbeing, innovation, and growth. Enjoy a generous salary, employee discounts, milestone gifts, and continuous growth opportunities.

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