Technical IT Support Professional

2 days ago

Brisbane, Queensland, Australia beBeeSupport Full time $80,000 - $150,000
Job Overview

This is a highly skilled IT role that requires technical expertise and strong customer service skills. As an IT Support Specialist, you will be responsible for providing first-class support to our employees.

The successful candidate will be able to troubleshoot and resolve technical issues quickly and efficiently, ensuring minimal disruption to our business operations.

Key responsibilities include:

  • Providing technical assistance to employees via phone, email, or in person.
  • Troubleshooting and resolving technical issues promptly and efficiently.
  • Building and maintaining relationships with internal stakeholders to understand business requirements.
  • Administering IT systems, including software and hardware updates.
  • Supporting the deployment of new technologies and applications.
  • Managing asset inventory and ensuring accurate records.
Required Skills and Qualifications

To succeed in this role, you will need:

  • Strong technical knowledge and problem-solving skills.
  • Excellent customer service and communication skills.
  • Ability to work effectively in a team environment.
  • High level of organizational and time management skills.
  • Proficiency in relevant IT systems and tools.
Benefits

This role offers a competitive salary and benefits package, as well as opportunities for career development and growth.

Other Information

Please note that this is a full-time position, working 35 hours per week. If you are interested in this opportunity, please submit your application with a cover letter and resume.

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