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Operational Team Lead
2 weeks ago
As a Shift Manager at McDonald's, you will oversee shifts and run a designated area.
This role involves ensuring outstanding Quality, Service, & Cleanliness sales, people practices, and profit on your shifts. You will supervise employees to adhere to restaurant operations and procedures.
You will be responsible for maintaining food safety to the highest standard, reviewing and monitoring guest counts and sales projections to align with shift targets and restaurant goals. You will actively seek customer feedback for an exceptional customer experience and repeat business.
Your keys to success:
- Well-presented, friendly, and organised.
- Able to lead a team to achieve results.
- Adaptable to a fast-paced environment and have the ability to multitask.
- Attention to detail and accuracy.
- Confident in engaging with customers, suppliers, or contractors, including handling difficult situations with individuals.
- Communicates clearly and effectively.
- Capable of lifting, shifting, and moving items.
- Capable of hearing and responding to various alerts and alarms.
- Resilient and adaptable, bouncing back from challenges with a positive mindset.
The benefits of working as a Shift Manager include discounted Macca's, access to discounts at 400 popular retailers, 24/7 wellbeing support, nationally recognised qualifications, world-renowned training, flexible work hours, diversity and equal opportunity, and a fun and welcoming atmosphere.
Qualifications
- Management experience in Hospitality or Retail (preferred)
- First Aid Level 2 (preferred)
- Fire Safety Training (preferred)
