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Executive Student Operations Specialist

2 weeks ago


Melbourne, Victoria, Australia beBeeSolution Full time $120,000 - $150,000
Senior Consultant Job Description

About the Role:

We are seeking an experienced Senior Consultant to join our Professional Services team. The successful candidate will have hands-on expertise in Student Information Systems and a strong understanding of business processes as related to student service offices.

The role involves consulting with higher education customers, delivering value-add services, and supporting the implementation and optimization of Student Information Systems. You will work closely with clients to ensure their institutional goals align with our solutions.

Your Responsibilities:

  • Consult with customers to drive performance improvement and execute projects with precision.
  • Deliver high-quality implementation consulting services, configuring client systems to meet institutional needs.
  • Support clients through change management, transitioning from legacy systems to modern cloud-based solutions.
  • Conduct business process reviews, gather/document client requirements, and advise on industry-wide best practices.
  • Collaborate with clients to derive maximum value from our solutions, providing training and knowledge transfer on solution functionality and best practices.

Your Qualifications:

  • A minimum 3-5 years of experience in a client-facing consulting role, preferably in higher education.
  • At least 3 years of experience working with Student Information Systems or similar platforms.
  • Bachelor's degree from a regionally accredited institution or equivalent experience.
  • Excellent interpersonal, presentation, and communication skills.
  • Ability to work independently and collaboratively in a fast-paced environment.

Benefits:

  • 20 days annual leave plus public holidays
  • Competitive superannuation and life cover
  • Private Medical and Dental family cover
  • Thrive Flex Program for health, financial, or learning interests
  • Charitable days for community support
  • Wellness programs for mental health and fitness

Why Choose Us?

  • Diversity and inclusion programs promoting employee resource groups
  • Parental leave
  • Employee referral bonuses