Luxury Retail Sales Professional

4 days ago


Melbourne, Victoria, Australia Van Cleef & Arpels Full time

We are seeking an experienced Luxury Retail Sales Professional to join our team at Van Cleef & Arpels in Chadstone.

As a key member of our boutique team, your primary responsibility will be to deliver exceptional customer service and engagement for every client. You will work closely with internal colleagues and clients to provide personalized experiences that exceed their expectations.

What We Offer

A competitive salary package of AUD $60,000 - $80,000 per annum, depending on experience, plus benefits and opportunities for professional growth and development.

About the Role

The successful candidate will have a proven track record of providing high levels of customer service and engagement in a luxury retail environment. You will be passionate about storytelling and romancing clients with beautiful creations, as well as sharing the Maison's heritage and values.

Key Responsibilities

  • Serve as a brand ambassador, promoting the Maison's values and products to clients;
  • Deliver exceptional customer service and engagement through personalized interactions and experiences;
  • Work collaboratively with internal colleagues to achieve sales targets and drive business results;
  • Develop and maintain product knowledge to effectively communicate the value and features of our products;
  • Promote and adhere to company policies and procedures related to customer service, sales, and marketing.

Requirements

To be considered for this role, you must possess:

A minimum of 2 years' experience in luxury retail sales or a related field;Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues;Proven ability to work in a fast-paced environment and meet sales targets;Strong product knowledge and understanding of the luxury retail market;A passion for delivering exceptional customer service and driving business results.

Benefits

Van Cleef & Arpels offers a comprehensive benefits package, including access to exclusive employee discounts, paid time off, and opportunities for professional growth and development.



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