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Hotel Workforce Operations Specialist

2 weeks ago

Geelong, Victoria, Australia beBeeCareermakeover Full time $45,000 - $65,000
Job Title: Human Resources Coordinator

About the Job:

Be part of a landmark hotel opening in one of Victoria's most exciting waterfront destinations.

As a key member of our team, you will be responsible for assisting the Human Resources Manager and departmental managers in ensuring our colleagues are equipped to deliver an exceptional experience.

Key Responsibilities:

  • Manage administrative processes and IHG systems, ensuring payroll deadlines are met and supporting new starter onboarding.
  • Collaborate with leaders and external payroll teams, facilitate contract development, and drive compliance with onboarding procedures.
  • Monitor budget expenditure, conduct audits, and assist in supplier management and payment processing.
  • Deliver exceptional internal customer service, particularly during peak periods, while efficiently managing HR supplies and external stock providers.
  • Act as the HR team's first point of enquiry for a range of HR & Payroll related questions from hotel colleagues and leaders, working 5 days a week on site.
  • Support the planning, preparation and execution of colleague events and IHG engagement initiatives.

Requirements:

  • Ability to work autonomously, be proactive and take accountability for workload.
  • Ability to manage multiple tasks whilst demonstrating attention to detail and accuracy in all work.
  • Strong communications skills that can guide, confidentially influence and build professional rapport with department managers, leaders and colleagues.
  • Tertiary studies in Human Resources, Training or Business Administration preferred.
  • Previous HR experience within Hotel Industry or within Tourism and Hospitality is desired.
  • Tech savvy with IT literacy in Microsoft Office suite, HR systems (preferred) and able to learn new systems easily.
  • Fluent in the English language; extra language skills would be great, but not essential.
  • Impeccable grooming standards and good personal hygiene.
  • Full working rights within Australia with no restrictions.

Benefits:

We offer a competitive salary that rewards all your hard work and a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.

We provide equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.