Event Coordinator

3 days ago

Hurstville, Australia ICC Group Full time
About the Role

The ICC Group is seeking a highly organized and detail-oriented Event Coordinator to join our team. As a pivotal role within our organization, you will be responsible for coordinating various events, from weddings and social gatherings to corporate events.

Key Responsibilities:

  • Liaise with clients to receive event details and requirements.
  • Conduct site visits for potential clients across our properties.
  • Plan, coordinate, and manage all events to ensure smooth execution and client satisfaction.
  • Work closely with venue staff, chefs, caterers, decorators, and suppliers to ensure all aspects of the event are in place.
  • Handle last-minute changes, issues, or requests related to events.
  • Handle phone, online, and in-person enquiries for all ICC Group venues.
  • Coordinate with restaurant managers and chefs to ensure special requests, dietary needs, or other requirements are met.
  • Use OpenTable for tracking reservations, ensuring no overlaps or conflicts.
  • Offer exemplary customer service, addressing any concerns or feedback from guests regarding their experience.

About You:

  • You are detail-oriented and highly organized.
  • You have the ability to develop rapport with customers and make them feel at ease as their events come to life.
  • You are a great communicator and can convey the plan well to all key stakeholders.
  • You like to work in a team but also thrive in autonomy.

Essential Requirements:

  • Prior work experience in hospitality, weddings, sales, event management, or a related field.
  • Ability to coordinate and deliver successful events.
  • Excellent customer service and communication skills.
  • Strong organizational and multitasking skills.
  • Ability to work well within a team and with external clients.
  • Willingness to work weekends and evenings as required.

Why Join Us:

  • Be part of a dynamic team dedicated to excellence and innovation in the hospitality industry.
  • Showcase your creativity and talent while working with discerning clients who value your expertise.
  • Enjoy competitive compensation, including a salary, superannuation, and annual leave loading, with quarterly commissions on top.
  • Experience the satisfaction of turning dreams into reality and creating memories that last a lifetime.
  • Opportunities for growth and ongoing training to ensure you get the best of your time with us.
  • Health & Wellbeing package available for staff, as well as discounts across the Group, including our hotels.

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