Customer Experience Specialist

3 days ago


Brisbane, Queensland, Australia Country Road Group Full time
Witchery - Casual Sales Consultant

About the Role

We are seeking a skilled and enthusiastic Sales Consultant to join our team in Noosa QLD. As a Sales Consultant, you will be responsible for delivering exceptional customer experiences through knowledgeable service and seamless execution of operational processes.

Key Responsibilities

  • Customer Service: Provide an exceptional customer experience through great service, excellent product knowledge, and a seamless point of sale transaction
  • Product Knowledge: Utilise tools available to keep yourself up-to-date with the latest products so you can share that knowledge with your customers
  • Store Operations: Contribute to the smooth operations of the store through effective management of stock and loss prevention
  • Visual Merchandising: Ensure visual merchandising is maintained and the store is visually presented in accordance with brand standards
  • Teamwork: Live and role model the Country Road Group values, collaborating with your store team to deliver results

Attributes You Possess

  • Passion for Fashion: A true passion for fashion with exceptional customer service skills
  • Problem-Solving Skills: Proactive with good problem-solving skills
  • Optimism and Enthusiasm: A natural optimism and helpful enthusiasm in everything you do
  • Flexibility: Flexibility to work weekends and late trading hours according to business needs and peak trade periods
  • Country Road Group Values: Embodying the Country Road Group can-do attitude and demonstrating CRG's passion for our brands and customer-obsessed culture

Why Work for Us

  • Established Brand: Be a part of an established and trusted iconic Australian brand
  • Employee Benefits: Reward and recognition through generous employee discounts of 40% across all of our Brands (Witchery, Trenery, Country Road, Politix, and Mimco)
  • Culture and Values: A genuine and open high-performing culture who have fun and celebrate success
  • Corporate Social Responsibility: Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships

About Us

Witchery is a daily source of style, inspiration, and sophistication for all women, uniting a love of iconic design with a contemporary view on style. We care about the details – quality, responsibility, and exceptional design.



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