Customer Experience Specialist
3 days ago
About the Role
We are seeking a skilled and enthusiastic Sales Consultant to join our team in Noosa QLD. As a Sales Consultant, you will be responsible for delivering exceptional customer experiences through knowledgeable service and seamless execution of operational processes.
Key Responsibilities
- Customer Service: Provide an exceptional customer experience through great service, excellent product knowledge, and a seamless point of sale transaction
- Product Knowledge: Utilise tools available to keep yourself up-to-date with the latest products so you can share that knowledge with your customers
- Store Operations: Contribute to the smooth operations of the store through effective management of stock and loss prevention
- Visual Merchandising: Ensure visual merchandising is maintained and the store is visually presented in accordance with brand standards
- Teamwork: Live and role model the Country Road Group values, collaborating with your store team to deliver results
Attributes You Possess
- Passion for Fashion: A true passion for fashion with exceptional customer service skills
- Problem-Solving Skills: Proactive with good problem-solving skills
- Optimism and Enthusiasm: A natural optimism and helpful enthusiasm in everything you do
- Flexibility: Flexibility to work weekends and late trading hours according to business needs and peak trade periods
- Country Road Group Values: Embodying the Country Road Group can-do attitude and demonstrating CRG's passion for our brands and customer-obsessed culture
Why Work for Us
- Established Brand: Be a part of an established and trusted iconic Australian brand
- Employee Benefits: Reward and recognition through generous employee discounts of 40% across all of our Brands (Witchery, Trenery, Country Road, Politix, and Mimco)
- Culture and Values: A genuine and open high-performing culture who have fun and celebrate success
- Corporate Social Responsibility: Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships
About Us
Witchery is a daily source of style, inspiration, and sophistication for all women, uniting a love of iconic design with a contemporary view on style. We care about the details – quality, responsibility, and exceptional design.
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