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Retail Leadership Role
3 weeks ago
A skilled team lead is required to drive sales and customer satisfaction in a dynamic retail environment. As the ultimate brand ambassador, you will immerse yourself in our product, culture, and exceptional customer experiences.
This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a talented team of sales professionals.
We shine by:
- Daring to develop a store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
- Establishing high-performance selling environments that create moments and exceed shopper expectations, delivering unforgettable experiences every time.
- Embracing opportunities and exceeding commercial targets and KPI expectations, setting new records and achieving remarkable success.
- Dreaming to build, coach, and inspire a team of talented professionals, fostering a sense of accountability for both yours and the overall store performance by providing real-time feedback and guidance to empower your team in achieving their KPI goals.
- In partnership with our leadership team, identifying and resolving potential performance issues and policy violations.
- Utilizing brilliance across divisions of responsibility, guaranteeing timely implementation of visual merchandising directives, efficient operational processes, and continuous talent growth and development.
Your Qualifications
Craft your career with us if you have:
- You can demonstrate you're a results-orientated leader with at least 3-5 years of experience in a high-performance selling environment.
- You possess strong communication skills, written and verbal, to charm and captivate an audience and connect with people at all levels of the organization.
- Your business acumen is sharp, coupled with analytical thinking that can show and deliver positive results.
- You're a talent magnet, skilled in recruiting, retaining, and developing exceptional teams, succession planning, and internal mobility.
- You excel in using Microsoft Office 365 Suite, POS systems, and applicant tracking systems.
Our Benefits
We offer:
- 60% staff discount
- A day off on your birthday
- Opportunities for development
- Subsidized Health Insurance
- Retail Bonus Scheme
- Employee Assistance Program
- A generous jewellery allowance
- Two wellness days to take time just for you
About Our Recruitment Process
We strive to provide transparent and clear procedures for all candidates, ensuring applicants have a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors and possible biases.
Reasonable Adjustments
If you require reasonable adjustments during your interview(s), please inform us as soon as possible.
Job Details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Sales, General Business, and Customer Service
- Industry: Retail Luxury Goods and Jewelry