Care Manager Assistant

1 week ago

Mackay, Queensland, Australia My Home Care Group Full time
About the Role

We are seeking an experienced and enthusiastic Assistant Care Manager to join our team at the My Home Care Group. As a key member of our Care Management team, you will provide exceptional support to our clients and be mentored to take on your own caseload of aged care clients.

Key Responsibilities
  • Deliver high-quality client care to elderly Australians, ensuring their needs are met and exceeded.
  • Work closely with our Care Managers to develop and implement care plans that meet the unique needs of each client.
  • Manage and oversee the delivery of care services, ensuring high standards are maintained.
  • Collaborate with our Nurses, Schedulers, Administrators, and Regional Managers to ensure seamless service delivery.
  • Monitor client service delivery across all levels, including CHSP and homecare packages programs.
  • Engage with internal teams to facilitate client on-boarding and ensure a smooth transition.
  • Ensure compliance with all relevant legislative and industry standards.
  • Proactively engage in continuous improvement across practice and service delivery.
Requirements
  • Certificate III in Individual Support or similar qualifications.
  • Experience in aged care, with knowledge of Home Care Packages, Commonwealth Home Support Program, and Aged Care Quality Standards.
  • Frontline management skills.
  • Current First Aid and CPR certificates.
  • The right to work in Australia.
  • A current driver license, vehicle registration, and access to your own car with comprehensive car insurance.
  • National Police Clearance or willingness to obtain.
What We Offer
  • A role with true purpose: You will see how you are making a difference in people's lives every day.
  • Benefits & perks: We have a special program that rewards you for your hard work with discounts to a broad range of brands.
  • Opportunity to grow: We provide up-skilling opportunities, training, and networking, to ensure you are constantly able to grow within your career.
  • Supportive team with positive culture.
  • Real flexibility.
  • Competitive salary.

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