Scheduling and Workforce Coordinator

17 hours ago

Port Macquarie, New South Wales, Australia Australian Unity Full time
About the Role

We are seeking a highly skilled Scheduling and Workforce Coordinator to join our team in Port Macquarie. As an experienced professional in workforce planning and scheduling, you will be responsible for creating effective care worker rosters to meet customer service requirements.

Key Responsibilities
  • Create efficient care worker rosters to ensure exceptional customer service delivery.
  • Develop and implement strategic workforce plans, including roster changes, leave and absence management, and new employee onboarding.
  • Maintain accurate and up-to-date client and employee records.
  • Provide professional phone support to customers and care workers.
Requirements
  • Experience in rostering and scheduling staff in high-volume work environments is preferred, but not essential.
  • Excellent verbal and written communication skills.
  • Able to build strong partnerships and gain buy-in from stakeholders.
  • Prioritise tasks effectively and manage competing demands.
  • Strong time management with the ability to take initiative and solve issues.
  • Values teamwork and approaches change positively.
  • Proficient in MS Microsoft Suite, with prior exposure to online rostering systems being an advantage.
  • Fully COVID-19 vaccinated.
About Us

Australian Unity is a leading healthcare provider that prioritises delivering exceptional services to its customers. We offer a range of benefits to our employees, including additional leave entitlements, lifelong learning opportunities, and career development programs.

What We Offer
  • Competitive salary: $65,000 - $80,000 per annum (dependent on experience).
  • Additional leave entitlements, including Community Leave and Wellbeing Leave.
  • Lifelong learning and career development opportunities, including LinkedIn Learning and career advancement.
  • Staff discounts and novated car leasing options.
  • Access to fitness facilities through our Fitness Passport program.

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